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“I only use about five percent of Excel…”
That’s one of the most common sentences we hear as we work with clients. If that’s you, then ponder this for a moment.
If you have 50 staff, each costing an average of £20,000 per year to employ, that’s an investment of one million pounds per year.
In what other environment would it ever be acceptable to run a million-pound investment at an efficiency level of 5%?
It doesn’t have to be this way.
Let’s do something about it.
We have developed a tool which can revolutionise the way you work. It’s called i-Dass – the in-Depth Analysis of Staff Skills.
How it works
We spend time talking to your staff, looking at what they do, and how they do it. We look at both the processes that they follow, and at how they use software to assist in these processes.
We then use the i-Dass tool to analyse:
- What the major tasks are that your staff undertake
- Which files and applications your staff use in completing these tasks
- Where there are efficiencies to be made, either by using different software, by using the software more effectively, by automating aspects of the tasks, or by reducing duplication of tasks with other staff members
- What training or development work will allow these efficiencies to be made
- the costs and likely benefits of providing such training or development
Once this analysis has been performed, a detailed report is provided to the organisation, detailing findings of the analysis and recommending strategies for improving staff efficiency.
Should the organisation decide to go ahead with any recommendedations, we can both provide the training and development work, and then track the efficiencies gained agains the predictions made.
We recently undertook an i-Dass analysis with Reigate and Banstead Borough Council’s payroll department.
We identified a number of tasks, all of which could be improved both in terms of efficiency, and the quality of the results. The analysis showed that:
- Training in Excel would allow the staff to both improve their current work, and also provide a richer set of tools for working more efficiently in the future.
- Development work could be offered by The IT Service to automate tasks which were currently taking staff several hours each month to complete.
- The task which had taken approximately 3 hours to complete was automated to the extent that it now takes around 20 seconds.
- The errors which had crept in to the task were eliminated
- The time gained by the staff was used to prepare for a major systems upgrade, meaning that the department was able to manage this change proactively, rather than having to “just cope” as the new systems arrived
- The skills gained in Excel mean that the staff are more able to find solutions and tackle new tasks with confidence, rather than finding work-arounds to make the new tasks fit their existing skill-set.